The New Zealand Professional Firefighters' Union, and members of the Auckland Local, would like to formally thank and acknowledge the hard work that was put in over the many days by Auckland Volunteer Operational Support at the recent International Convention Centre Fire.

Their members assisted Career Firefighters over several days, such as transportation to the incident from fire stations and back again after many hours, assisting with traffic and crowd control throughout the many days, staffing the canteen unit providing tea, coffee and distribution of donated food brought down by members of the public.

A survey has recently been presented to FENZ highlighting many concerns raised by career staff during this incident. The Union wishes to assure Operational Support members that such criticism of FENZ is in no way, shape or form aimed at its membership.

Operational Support and their members are a vital part of the Auckland Community and continues to have the support of the Auckland Local. The Union hopes that by raising issues with FENZ, certain concerns and problems can be avoided in the future, with proper policy and procedures written up.

Once again, our thanks and gratitude go out to your membership.