At the recent Auckland Local Annual General Meeting members expressed their frustration and anger at the poor level of service they have received when a request has been made for support following Critical Incident exposure.

In some instances, support was unable to be provided in a timely fashion; up to ten days later in at least one instance. The Local views this as unacceptable and irresponsible on the part of the employer.

If members require support following Critical Incident exposure and, if assistance cannot be immediately provided, then members are directed to call/page the on-call AM or AAM and get them to attend at the time.

Members are also reminded to ensure that the Union is informed, as soon as possible, of the lack of attention being afforded to an employee’s safety and wellbeing.