The Northern Branch Office has fielded enquiries in regard to the process to ensure pay claims or additional pay is processed for members.

The process is to be as follows:

Manual forms are to be completed for every claim, being day shift, night shift or any additional claim. These are to be processed on the day the claim is made and faxed to the Pay Office.

It is advised that these records are to be kept and the times noted that the claim has been faxed to the Pay Office.

Members are also advised to provide an ‘out of office’ reply for your email use.

With regards to the continuing enquiries about ‘catch ups’, please refer to the NZPFU website, Newsletter to Members No. 19 dated 17 July 2009.

If you have any further problems, please do not hesitate to contact a Branch Official.